Labour Management: Optimise the Warehouse Workforce

Labour is a significant cost—typically 55% of the total cost of warehouse operations—yet it is among the most manageable. Manhattan Associates' Labour Management enables your warehouse to be more productive with the workforce it has, or find new ways to cut costs. At the same time, it decreases employee turnover by providing essential feedback to workers—feedback that rewards efficiency, quality and safety. These improvements ultimately lead to faster order fulfilment and flawless execution.

Labour Management works by storing your database of standards for every key task. For each associate, the actual times for task completion are monitored in real time and compared to standards. Employees at all levels receive immediate feedback on their performance. Performance data is useful for:

• Performance reviews and incentive calculation: determining fair performance targets, and aligning hourly pay rates and incentives with performance results, using activity-based compensation criteria
• Workload analysis and balancing, across functional areas and zones, through integration with Warehouse Management
• Productivity reports by supervisor, employee, warehouse or team: in-depth labour metric analysis, scorecard functionality and performance alerting capabilities through integration with Supply Chain Intelligence
• Simulating the impact of changes to slotting strategies or approaches through integration with Slotting Optimisation.

Forecast Labour Needs

Labour Planning—Labour Management's forecasting tool—utilizes historical data to estimate future receipts, and then optimizes the balance of overtime, regular and temporary labour needed to meet demand. With accurate forecasts, managers can improve labour efficiency, reduce overtime hours and increase customer service levels, even through seasonal fluctuations.

Contact Information: To learn more about Manhattan Associates' supply chain solutions, simply complete the information request form, and we will contact you. For telephone inquiries, call +61 2 9454 5400 or e-mail anzinfo@manh.com.au