IBM Presents - Lowering Ongoing Maintenance and Support Costs using a Global Managed Service Model

It is a rare opportunity when a new strategy can enable both improved quality and reduced cost. In this session, IBM will explore an application managed services model which achieves both goals by leveraging an IBM onshore/offshore maintenance and support team in conjunction with Manhattan Associates' deep application skills. Learn about team structures, expected benefits and a typical financial impact model to maintain and administer your Manhattan application portfolio, as well as provide user support to your supply chain operations team. Discover how this model can help your company move a step closer to the smarter supply chain.

Olin Broadway | Retail Business Solutions Professional | IBM Global Business Services

Note: Event will be archived on the webinar site, if you are unable to attend the event.