Labour Management: Labour Management System (LMS) Software

Manhattan Associates’ Labour Management solution is a best-of-breed labour management system (LMS) that has a proven track record for reducing labour costs by objectively measuring employee performance against pre-defined standards. Our LMS software also decreases employee turnover by rewarding efficiency, quality and safety.

Additionally, Labour Management has an intelligent forecasting tool, Labuor Planning that analyses historical data to estimate warehouse throughput and then optimises the balance of overtime, regular and temporary labour needed to meet demand. With accurate forecasts, managers can improve labour efficiency, reduce overtime hours and increase customer service levels—even through seasonal fluctuations.

Labour Management works by storing a database of standards for each of your key tasks. Every associate’s actual time for task completion is then monitored in real time and compared to those standards. Employees at all levels receive immediate feedback on performance.

Performance data is useful for:

• Performance reviews and incentive calculation—determine fair performance targets and align hourly pay rates and incentives with performance results based on activity-based compensation criteria
• Workload analysis and balancing across functional areas and zones (through integration with Warehouse Management)
• Productivity reports by supervisors, employees, warehouse or teams—detailed labour metric analysis, scorecard functionality and performance alerting capabilities (through integration with Supply Chain Intelligence)
• Simulating the impact of changes to slotting strategies or approaches (through integration with Slotting Optimisation)
• Automates workforce planning and scheduling (through integration with Labour Scheduling)

Contact a Manhattan representative to find out more about how Labour Management can reduce your warehouse labour costs and improve workforce efficiency and productivity.