Appointment Scheduling: Transportation Appointment Management

Poor carrier appointment scheduling can create inadequate labour allocation, inefficient loading/unloading, and unnecessary dwell times. As a leader in transportation management systems (TMS) and warehouse management systems (WMS), Manhattan Associates provides a proven carrier appointment scheduling tool that allows motor carriers and suppliers to easily “self-schedule” their warehouse delivery and labour needs. This helps increase productivity and levels workload, stay on schedule, and keep in compliance with U.S. Hours of Service and other government regulations.

Manhattan’s Transportation Appointment Scheduling:

• Lets carriers and suppliers use an electronic data interchange (EDI) or a web-based interface to self-schedule shipments. This minimises time-consuming, error-prone communications by email, phone or fax
• Allows load balancing across shifts to calibrate resource requirements
• Tracks guard check-in/check-out, measures detention times and monitors load/unload times
• Helps identify unnecessary “dwell time” and tasks needing improvement
• Enables carriers to better comply with U.S. Hours of Service, the European Working Time Directive and other government regulations.
• Reduces the risk of delays, lost productivity and chargebacks

Appointment times and appropriate resource allocations are system-generated and load times are automatically calculated based on required delivery dates, order content, dock capacity, warehouse capacity and labour requirements.

Appointment Scheduling also integrates with Manhattan’s Yard Management to coordinate shipping and receiving processes with carriers at distribution centres. The result: you turn more loads in less time—with fewer delays or chargebacks.

Contact a Manhattan representative to learn more about how Appointment Scheduling and Yard Management can help streamline your transportation management and distribution operations.