3 Suisses France runs multi-channel retail operation with Manhattan’s supply chain platform Case Studies
In order to hit ambitious growth targets for its online business, 3 Suisses France needed to update supply chain processes and improve operational productivity. The company selected Manhattan’s Warehouse Management and Supply Chain Intelligence solutions to support its multi-channel fulfillment operation. Since implementing the solutions, 3 Suisses has achieved a 50% increase in productivity in inventory receiving as well as improvements in inventory accuracy, operational efficiency and service quality. Download (PDF)

adidas Group implements Manhattan solutions to support global distribution operations Case Studies
A global leader within the sporting goods industry, adidas Group sought to improve its supply chain systems platform across all brands. Manhattan was selected based on its industry expertise and ability to support a global implementation. After implementing Manhattan’s Distribution Management solutions at three strategic sites in the US, Europe and Asia, adidas has enhanced supply chain control and visibility and improved inventory accuracy. Download (PDF)

Alliance Boots' Wholesale Business Realises Immediate Inventory Savings and Improved Service Levels with Manhattan Associates' Integrated Planning Solutions™ Case Studies
Alliance Boots is a leading international pharmacy-led health and beauty group with approximately 3,000 retail outlets in eight countries and a wholesale distribution network serving 125,000 pharmacies, hospitals and health centres via 380 depots in 14 countries. Since implementing Manhattan Associates' Demand Forecasting and Replenishment solutions, reduced user interaction has resulted in substantial productivity improvements. The UK planning team is able to make highly accurate forecasts for each of the company's 384,000 SKUs and 30,000 product lines. Quicker and more accurate forecasts have had a positive impact in the replenishment process, significantly reducing stock-outs. Supply chain inventory has been reduced and the company has a better understanding of its stock-holding position at any given time. Download (PDF)

AmerTac Increases Productivity, Improves Accuracy and Provides Better Customer Service Case Studies
As a supplier to some of America's top retailers, AmerTac was facing increasingly stringent demands to ship in full and on time—and with a high degree of accuracy. AmerTac originally implemented Manhattan SCALE™ to ensure retail compliance. Since implementing the solution, the company has gone from 75% efficiency to 130%—a 73% improvement. The solution's ability to capture productivity data and set incentive standards for operators and pickers has contributed to this increase. AmerTac is now accomplishing more with fewer people, even during a time of 30% company growth. Download (PDF)

Amplifier turns up the volume with Manhattan Associates Case Studies
Amplifier helps its clients monetize their web properties with direct-to-audience merchandise sales. With a goal to optimize inventory management and order fulfillment while improving labor productivity and management visibility, Amplifier turned to Manhattan SCALE™. As a result of implementing the solution, the company runs a more efficient operation, eliminated or automated certain pick-pack steps, reduced warehouse management personnel by more than 60%, and gained a more detailed view of inventory and personnel. Download (PDF)

Anna's Linens throws in the towel on manual processes and blankets partners with Manhattan solution Case Studies
Challenged with the need to update its supply chain infrastructure to support company growth, leading home textile retailer, Anna’s Linens, turned to Manhattan's Extended Enterprise Management solution. After implementing the solution in its three DCs and for more than 100 vendors, Anna's Linens has become more proactive in managing the flow of product and data with real-time visibility. The company has also eliminated manual POs and paper invoices and improved vendor visibility. Download (PDF)

Argos Direct Strengthens UK-Wide Multi-Channel Retail Operation with Supply Chain Solution Case Studies
Argos Direct, the delivery-to-home operation, is part of Home Retail Group, the UK's leading home and general merchandise retailer. The Argos Direct web site is the second most visited retail site in the UK with more than 100 million visits per year. The company also issues more than 35 million catalogues, which are found in over 70% of UK households. Since implementing Manhattan Associates' Warehouse Management for Open Systems solution, efficiency has increased in almost all activities including receiving and put-away, pick and replenishment, loading and returns. A marked reduction in clerical work has allowed Argos Direct to staff more efficiently. Speed of response has improved and failed deliveries have been reduced. Download (PDF)

Avon Corporation Transforms Reverse Logistics Channel with Manhattan Associates Case Studies
Avon—the world's leading direct seller of beauty and related products—utilizes Manhattan Associates' Reverse Logistics Management solution to support the company's new ez-Returns program. Avon has received very positive results, including a 90% approval rating from sales representatives—up from 40% before the program launch. The returns process, which previously took more than 60 days, now takes only seven days. And, representatives receive immediate credit for their returns whereas before, they had to wait two weeks to receive a credit. Avon expects the internal operating efficiency of their returns center to increase at least 30% with the new solution in place. Download (PDF)

Bakkavor achieves faster, fresher and more flexible food service operation with Manhattan Case Studies
Working closely with its manufacturing facilities, Bakkavor re-thought its supply chain support infrastructure and opted to centralise its fulfilment operation in a brand new distribution centre. As part of this investment, Bakkavor chose Manhattan Associates to provide the Warehouse Management solution—a decision based partly on Manhattan Associates' vision of the role of a modern warehouse within the total supply chain. Download (PDF)

BuBuGao drives supply chain efficiency with Manhattan Associates Warehouse Management Solution Case Studies
Better Life Commercial Chain Share Co Ltd (BuBuGao), a leading operator of supermarkets and department stores in China, sought an advanced warehouse management solution that would provide the retailer with improved data integrity, a robust fulfilment capability and a more efficient supply chain. This client testimonial provides an insight into the challenges the business was facing and why it selected Manhattan Associates. Download (PDF)

Buffalo Hospital Supply's Prescription for Rapid Supply Chain ROI Case Studies
Buffalo Hospital Supply (BHS) is one of the leading distributors of disposable medical supplies and equipment in the Northeastern United States. After several consecutive years of 20-25% growth, the company implemented Manhattan SCALE™. The solution's integrated capabilities, including warehouse management, transportation execution, performance tracking, slotting optimization and labor management, have enabled BHS to streamline supply chain processes. As a result, BHS has increased performance levels, reduced inventory carrying costs and obsolescence, improved inventory accuracy, and reduced staffing by nearly 30%. Download (PDF)

Build-A-Bear Workshop® keeps hugs, fun and friendships flowing worldwide with Manhattan solutions Case Studies
Challenged with reducing supply chain costs while keeping service levels high, Build-A-Bear Workshop—the only global company offering an interactive make-your-own stuff animal retail-entertainment experience—sought to eliminate waste and optimize inventory and shipments. After implementing Manhattan's Warehouse Management and Extended Enterprise Management solutions, the company reduced transportation and labeling costs, optimized inventory and shipments, and improved capacity consideration for constraints downstream in the supply chain. Download (PDF)

Buyers Products boosts productivity and customer service with Manhattan SCALE™ Case Studies
Buyers Products is a leading manufacturer of products for the mobile equipment industry. As part of the company's move into a new, expanded distribution center, Buyers implemented Manhattan SCALE. Since implementing the solution, Buyers' processing speed has increased dramatically. The company can now process 140-170 LTL/TL orders per day—70-80% higher than four years ago. And, Buyers' small package orders have increased to 1,000 per day—nearly double what they did before implementing the solution. Download (PDF)

C.R. England accelerates efficiency for the long haul with Manhattan Carrier™ Case Studies
With a goal to improve efficiency and productivity without replacing its existing dispatch system, C.R. England selected Manhattan Carrier solutions including Driver&Load®, Drop&Swap®, Fuel&Route®, Load Analyzer and Profit Analyzer. Within just six months of implementing the solutions, C.R. England achieved its goals to expedite training of new hires, reduce empty and out-of-route miles, improve tractor utilization, and gain better control of fuel costs. Download (PDF)

Cabela's outfits the outdoor lifestyle with multi-channel supply chain solution Case Studies
Cabela's is the largest direct marketer in the U.S. and a leading specialty retailer of hunting, fishing, camping and related outdoor merchandise. The company's successful catalogs, combined with its thriving online business and recent expansion into a network of retail stores have resulted in one complex supply chain. To support its multi-channel strategy, Cabela's selected Manhattan Associates' Warehouse Management, Replenishment and Assortment Planning solutions to manage three key functions: preseason planning and purchasing, in-season fulfillment and restocking, and post-season assessment and preparation for the next season. The integration of these solutions has allowed Cabela's to maintain its high customer service standards and improve operational efficiency, while meeting or exceeding the projected benefits. Download (PDF)

Catering Engros improves picking accuracy and operational efficiency with Manhattan Associates Case Studies
Leading Danish food distributor serving customers such as Pizza Hut, Compass Group Denmark, Scandic Hotels, Choice Hotels, IKEA and Legoland, Catering Engros was challenged with automating two warehouses and integrating WMS with its legacy ERP system. After implementing Manhattan SCALE™, the company achieved annual cost savings of DKK 1.7m through improved stock control, fewer truck journeys and 30% productivity improvement in picking processes. Download (PDF)

Cosmax transforms entire warehouse operation with Manhattan Associates Case Studies
Cosmax, the leading manufacturer of cosmetics in Korea, has enjoyed considerable growth over the last four years and continues to roll out new products at the rate of 2,700 each year. To support this aggressive growth, the company needed to maintain inventory accuracy at all times by dramatically improving picking process as well as the management and storage of returned goods. Since implementing Manhattan SCALE™, Cosmax has reduced returns by 75%, decreased overtime hours per warehouse worker by 16.6% and raised operational productivity by 30%. Download (PDF)

Costa Logistics is miles ahead with Manhattan Associates” Case Studies
A leading provider of third-party warehousing and distribution services, Costa Logistics wanted to centrally control, maintain and develop key software applications across all sites. The company selected Manhattan’s Warehouse Management and Supply Chain Intelligence solutions based on flexibility, integration strength, labor management and business intelligence capabilities. Since implementation, Costa Logistics reduced cost per case by 10%, increased pick rate by 14%, and reduced direct labor hours by 14%. Download (PDF)

Dalepak expands warehouse and customer service features with Manhattan SCALE™ Case Studies
One of the UK's fastest growing 3PLs, Dalepak was seeking to replace its outdated system and increase efficiency to address customer requirements for multi-channel distribution. After implementing Manhattan SCALE™, Dalepak increased warehouse capacity by more than 65% while simultaneously offering customers greater visibility as well as full traceability and batch control. Download (PDF)

David’s Bridal finds the perfect marriage with Manhattan Associates Case Studies
Serving more brides-to-be than any other bridal retailer in the U.S., David’s Bridal was challenged with resource-intensive order processing, no real-time inventory visibility to ensure on-time delivery, and rapid growth in order volume. Since implementing Manhattan’s Warehouse Management and Distributed Order Management, David’s Bridal has automated supply chain processes and expanded retail operations, achieving nearly 100% accuracy in order delivery—a number most retailers never touch. Download (PDF)