The Library
Welcome to the Library, your resource for information on Manhattan Associates. We invite you to read, watch and listen, to find out more about how we help companies optimize their supply chains from source to consumption.
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Gain Market Share with End-to-End Supply Chain Visibility
Web Seminars
Manage logistics for multiple clients with varying demands better than your competition—much better. Wednesday, May 6 | 2:00 p.m. EDT In today's turbulent economy, being well positioned to gain market share is critical. One of the technologies most often used by Supply Chain industry leaders to boost competitive advantage and provide differentiating customer services is real-time supply chain visibility. Why? Because it yields significant ROI—fast. Join us on Wednesday, May 6 at 2:00 p.m. EDT for an exclusive webinar just for you—Logistics Service Providers—and learn how Supply Chain Visibility, a Manhattan Associates' solution, has helped industry leaders: Extend order tracking information to your customers from booking through delivery Track, monitor and respond to supply chain events in real time Maximize inventory consolidation/de-consolidation opportunities For more information contact Bill Dwyer at 678.597.7096 or bdwyer@manh.com. Download (WMV)
Manage logistics for multiple clients with varying demands better than your competition—much better. Wednesday, May 6 | 2:00 p.m. EDT In today's turbulent economy, being well positioned to gain market share is critical. One of the technologies most often used by Supply Chain industry leaders to boost competitive advantage and provide differentiating customer services is real-time supply chain visibility. Why? Because it yields significant ROI—fast. Join us on Wednesday, May 6 at 2:00 p.m. EDT for an exclusive webinar just for you—Logistics Service Providers—and learn how Supply Chain Visibility, a Manhattan Associates' solution, has helped industry leaders: Extend order tracking information to your customers from booking through delivery Track, monitor and respond to supply chain events in real time Maximize inventory consolidation/de-consolidation opportunities For more information contact Bill Dwyer at 678.597.7096 or bdwyer@manh.com. Download (WMV)
Cross-Channel Retailing for the Anywhere - Anytime Customer
Web Seminars
Cross-channel retailing has shifted from a competitive differentiator to a retailing necessity. Those who've worked multiple channels longer drive more overall sales than later adopters. They also recognize that a satisfied multi-channel shopper remains a retailer's most profitable customer. During this one-hour event we'll hear from Paula Rosenblum, Managing Partner at RSR Research, as she reviews the findings of this recent Cross-Channel study and the impact it has on retailers today. View
Cross-channel retailing has shifted from a competitive differentiator to a retailing necessity. Those who've worked multiple channels longer drive more overall sales than later adopters. They also recognize that a satisfied multi-channel shopper remains a retailer's most profitable customer. During this one-hour event we'll hear from Paula Rosenblum, Managing Partner at RSR Research, as she reviews the findings of this recent Cross-Channel study and the impact it has on retailers today. View
Minimizing the Return Burn
Web Seminars
According to the Reverse Logistics Executive Council, return rates average 6% overall and can reach as high as 30% for some product lines such as fashion apparel. And, the associated costs of returns can often reach as much as 10% of total operational expenses. Given the current economic downturn, it is more important than ever to find a way to handle returns more affordably. Please join us for a complimentary, live webinar as we discuss ways to avoid the cost of returns cutting into your bottom line.During this session, we will look at 5 ways to minimize the impact returns has on your business:Managing online returns, store returns and return-to-vendor using one toolProviding online customers a self-serve return process that starts the returns process before the products arrive back in your DC or storeMaintaining and enforcing return policies while providing a consistent experience to everyone involved in the returns processCreating an advance exchange program for your... Download (WMV)
According to the Reverse Logistics Executive Council, return rates average 6% overall and can reach as high as 30% for some product lines such as fashion apparel. And, the associated costs of returns can often reach as much as 10% of total operational expenses. Given the current economic downturn, it is more important than ever to find a way to handle returns more affordably. Please join us for a complimentary, live webinar as we discuss ways to avoid the cost of returns cutting into your bottom line.During this session, we will look at 5 ways to minimize the impact returns has on your business:Managing online returns, store returns and return-to-vendor using one toolProviding online customers a self-serve return process that starts the returns process before the products arrive back in your DC or storeMaintaining and enforcing return policies while providing a consistent experience to everyone involved in the returns processCreating an advance exchange program for your... Download (WMV)
3 Hot Topics in Cross-Channel Order Management
Web Seminars
Have you figured out how to Sell Anywhere, Fulfill Anywhere, and Return Anywhere to satisfy the demands of your cross-channel customers?Come learn about 3 new hot topics on how Order Management can help retailers improve satisfaction and offer customer s complete buying flexibility. During this 30-minute complimentary webinar, we will discuss how a multi-channel Order Management solution can improve customer satisfaction and provide you with 3 tools that are helping proven retail winners distance themselves from the competition and drive customer satisfaction. Download (WMV)
Have you figured out how to Sell Anywhere, Fulfill Anywhere, and Return Anywhere to satisfy the demands of your cross-channel customers?Come learn about 3 new hot topics on how Order Management can help retailers improve satisfaction and offer customer s complete buying flexibility. During this 30-minute complimentary webinar, we will discuss how a multi-channel Order Management solution can improve customer satisfaction and provide you with 3 tools that are helping proven retail winners distance themselves from the competition and drive customer satisfaction. Download (WMV)
Inventory Optimization: A Perspective from the Boardroom
Web Seminars
Too often, supply chain solutions are viewed as operational enhancements and their true value to the enterprise as a whole is overlooked. In this outstanding Webcast from Supply Chain Digest and The Supply Chain Television Channel, you'll gain the perspective of a senior corporate executive who validates the value of supply chain to the all-important business leaders in the boardroom. View
Too often, supply chain solutions are viewed as operational enhancements and their true value to the enterprise as a whole is overlooked. In this outstanding Webcast from Supply Chain Digest and The Supply Chain Television Channel, you'll gain the perspective of a senior corporate executive who validates the value of supply chain to the all-important business leaders in the boardroom. View
3 Hot Topics in Order Management for Consumer Goods Companies
Web Seminars
What would it mean if you could eliminate an entire step in your supply chain?Come learn about 3 new hot topics on how Distributed Order Management can help you not only reduce the time to deliver product to your customer but also reduce the overall cost in servicing your customer. Join us for this complimentary webinar where we will discuss how Distributed Order Management can help eliminate costs while improving customer satisfaction. During this 30-minute live event, we will take a look at 3 order management tools that are helping winners distance themselves from the competition. Download (WMV)
What would it mean if you could eliminate an entire step in your supply chain?Come learn about 3 new hot topics on how Distributed Order Management can help you not only reduce the time to deliver product to your customer but also reduce the overall cost in servicing your customer. Join us for this complimentary webinar where we will discuss how Distributed Order Management can help eliminate costs while improving customer satisfaction. During this 30-minute live event, we will take a look at 3 order management tools that are helping winners distance themselves from the competition. Download (WMV)
Cross-Channel Planning: The Three Things You Should Ask Yourself.
Web Seminars
As cross-channel shopping becomes mainstream, and the web takes an ever increasing share of sales, organizations need to re-evaluate whether their current solutions are truly adequate for multi-channel planning. During this complimentary webinar, we will explore why each channel requires a different planning approach and why planning solutions need to not only support this level of differentiation, but also provide cross-channel visibility and inventory planning capabilities. Download (WMV)
As cross-channel shopping becomes mainstream, and the web takes an ever increasing share of sales, organizations need to re-evaluate whether their current solutions are truly adequate for multi-channel planning. During this complimentary webinar, we will explore why each channel requires a different planning approach and why planning solutions need to not only support this level of differentiation, but also provide cross-channel visibility and inventory planning capabilities. Download (WMV)
Supply Chain Strategies for Food, Beverage and Grocery in Volatile Times
Web Seminars
Supply chain lessons can be learned from what leaders are doing — keeping a lid on costs and using supply chain as a tool for finding hidden values that elude other participants across the extended enterprises that represent the global food and beverage and grocery retail industries. Now is the time for participants across this extended supply chain to re-examine end-to-end processes and costs and look to new supply chain strategies to gain a competitive edge. Supply chain transformation during these current economic conditions can provide companies with what they need to: Lower total costs of supply and delivery Accelerate the performance of stores and increase same-store sales Control logistics costs across the extended network Provide the visibility needed to match demand with supply Increase inventory productivity and velocity Manage risks in a more proactive manner Join us for this webinar as we take a look at the challenges in these... View
Supply chain lessons can be learned from what leaders are doing — keeping a lid on costs and using supply chain as a tool for finding hidden values that elude other participants across the extended enterprises that represent the global food and beverage and grocery retail industries. Now is the time for participants across this extended supply chain to re-examine end-to-end processes and costs and look to new supply chain strategies to gain a competitive edge. Supply chain transformation during these current economic conditions can provide companies with what they need to: Lower total costs of supply and delivery Accelerate the performance of stores and increase same-store sales Control logistics costs across the extended network Provide the visibility needed to match demand with supply Increase inventory productivity and velocity Manage risks in a more proactive manner Join us for this webinar as we take a look at the challenges in these... View
Flow-Through Distribution
Web Seminars
Maximizing Profitability and Service Levels with Flow-Through Distribution Many businesses have adopted flow-through distribution to increase their ability to respond to changes in shipment and delivery schedules and keep inventory at a minimum. As a result, many retailers and wholesalers have increased productivity and flow-through volume at the warehouse level. But, they fail to achieve the full potential of the gains available to them because the warehouse isn't fully aware of the constantly changing network demand, in-bound supply and network-wide inventory strategies being orchestrated by other parts of the organization. Join us for this webinar as we walk through a real scenario so you can understand how Flow Management can maximize profitability and service levels. Download Windows Media File (33 MB) Download the Presentation (2.99 MB) Download (WMV)
Maximizing Profitability and Service Levels with Flow-Through Distribution Many businesses have adopted flow-through distribution to increase their ability to respond to changes in shipment and delivery schedules and keep inventory at a minimum. As a result, many retailers and wholesalers have increased productivity and flow-through volume at the warehouse level. But, they fail to achieve the full potential of the gains available to them because the warehouse isn't fully aware of the constantly changing network demand, in-bound supply and network-wide inventory strategies being orchestrated by other parts of the organization. Join us for this webinar as we walk through a real scenario so you can understand how Flow Management can maximize profitability and service levels. Download Windows Media File (33 MB) Download the Presentation (2.99 MB) Download (WMV)
Improve Inventory Position with Reverse Logistics
Web Seminars
4/16/2008 2:00PM EST With competition getting tougher and consumer dollars getting tighter, it's more important than ever to have the freshest merchandise available on your shelves. Despite the best efforts, sometimes you wind up with slow-moving merchandise. The last thing you want is to be stuck with poor-performing products taking up your valuable space. By expediting vendor claims or buybacks, you free up open-to-buy and improve your inventory position quickly and profitably so you can reinvest in the latest merchandise. Through efficient tools that automate the process, buyers are able to manage the entire returns process so that they get the merchandise off the floor faster and replace it with new, hot items. Join us for this LIVE webinar to learn how you can implement a vendor buyback process that will free up open-to-buy and improve your inventory position. Download (WMV)
4/16/2008 2:00PM EST With competition getting tougher and consumer dollars getting tighter, it's more important than ever to have the freshest merchandise available on your shelves. Despite the best efforts, sometimes you wind up with slow-moving merchandise. The last thing you want is to be stuck with poor-performing products taking up your valuable space. By expediting vendor claims or buybacks, you free up open-to-buy and improve your inventory position quickly and profitably so you can reinvest in the latest merchandise. Through efficient tools that automate the process, buyers are able to manage the entire returns process so that they get the merchandise off the floor faster and replace it with new, hot items. Join us for this LIVE webinar to learn how you can implement a vendor buyback process that will free up open-to-buy and improve your inventory position. Download (WMV)
Roadmap to Profitable Cross-Channel Allocation and Order Management
Web Seminars
Effective inventory allocation decisions requires two critical elements: broad visibility to data and an allocation solution with substantial functional scope. Visibility to data means access to orders across all channels and a complete view of network inventory, including what's in-transit from the vendor, contained in multiple DC's, and already deployed at the retail stores. A comprehensive allocation solution needs to balance the needs of all order channels in real time with all network inventory positions while maximizing customer service and retail profitability. Today, channel-centric order management applications fall short of these requirements. Instead, leading retailers are implementing Distributed Order Management systems in-lieu of or in conjunction with channel-centric order management. Hear how David's Bridal added these business capabilities and rationalized their IT footprint by implementing Distributed Order Management. View
Effective inventory allocation decisions requires two critical elements: broad visibility to data and an allocation solution with substantial functional scope. Visibility to data means access to orders across all channels and a complete view of network inventory, including what's in-transit from the vendor, contained in multiple DC's, and already deployed at the retail stores. A comprehensive allocation solution needs to balance the needs of all order channels in real time with all network inventory positions while maximizing customer service and retail profitability. Today, channel-centric order management applications fall short of these requirements. Instead, leading retailers are implementing Distributed Order Management systems in-lieu of or in conjunction with channel-centric order management. Hear how David's Bridal added these business capabilities and rationalized their IT footprint by implementing Distributed Order Management. View
Stay in the Fast Lane with Inventory Management
Web Seminars
During this session, you will learn how O'Reilly utilized an advanced Replenishment solution to reduce inventory by $60 million while still maintaining a 97% service level. The company now handles 150% more SKUs than with its previous system and manages inventory by exception and not just on an individual SKU basis. View
During this session, you will learn how O'Reilly utilized an advanced Replenishment solution to reduce inventory by $60 million while still maintaining a 97% service level. The company now handles 150% more SKUs than with its previous system and manages inventory by exception and not just on an individual SKU basis. View
Contact Information: To learn more about Manhattan Associates' supply chain solutions, simply complete the information request form, and we will contact you. For telephone inquiries, call +61 2 9454 5400.